In compliance with the duty to provide information under article 10 of Law 34/2002, of 11 July, on services in the information society and email, the owner of this website is Royal Automobile Club of Spain (RACE), the manager of CIFAL Madrid RACE, whose head offices are located at C/Isaac Newton 4, Parque Tecnológico de Madrid, 28760 Tres Cantos (Madrid), with company tax code (CIF) No: G-28202802, entered in the Ministry of the Interior’s National Registry of Associations, No. 2035. The contact details are as follows: telephone: (0034) 91 5947562 and e-mail firstname.lastname@example.org.
2. CLIENTS AND USERS
People who access and/or use this website are deemed to be USERS, who by such access and/or use are deemed to accept the Conditions of Use set forth in this Legal Notice.
USERS who buy the courses offered through this website become CLIENTS, and are bound by the Contractual Conditions included in this Legal Notice.
3. CONDITIONS OF USE
3.1. Use of the Portal
The website affords access to a wide variety of information, services, training, programs and data (hereinafter “the content”) on the Internet belonging to RACE or to its licensors, to which the USER may have access. The USER assumes liability for the use made of the website. This liability extends to the registration that may be required to access certain services or content. The USER must provide truthful and legal information to this register. The USER may be provided with a password related to this register, for which they will be responsible, and must undertake to use it in a diligent and confidential manner.
The USER agrees to make proper use of the content and services (for example, those included in the syllabus of the training modules, chats, blog, discussion forums and newsgroups) that are offered or could be offered by RACE through its website, including but not limited to not using them for the following activities: (i) engaging in activities that are illicit, illegal or contrary to good faith and public order; (ii) disseminating content or propaganda of a racist, xenophobic, pornographic/illegal nature, or justifying terrorism or violation of human rights; (iii) causing damage to the physical and logical systems of RACE, its suppliers or third persons, introduce or disseminate through the network either computer viruses or any other physical or logical systems that are capable of leading to the above damage; (iv) trying to access, and as the case may be, use the e-mail accounts of other users and modify or manipulate their messages. RACE reserves the right to withdraw any comments or contributions that violate respect for the dignity of individuals, are discriminatory, xenophobic, racist, pornographic, or that offend young people or children, public order or security, or that in its opinion are not appropriate for publication.
In any event, RACE shall not be held liable for the opinions expressed by users through the forums, chats or other participative tools. Additionally, RACE does not necessarily share or accept liability for the opinions expressed by the collaborators through its website.
3.2. Intellectual and Industrial Property
RACE is the owner or lawful transferee of all the intellectual and industrial property rights of the website and of the CIFAL Madrid RACE International Training Centre for Authorities and Leaders, as well as the elements contained in it (including but not limited to, the images, sound, audio, video, software and texts; trademarks or logos, colour combinations, structures and designs, selection of materials used, the computer programs needed for its operation, access and use, etc.), which are owned by RACE or its licensors.
The USER undertakes to respect the Intellectual Property and Industrial Property rights that are held by RACE. They may view the elements on the website and even print, copy and store them on the hard drive of a private computer or other physical means, provided that such use is solely and exclusively for personal and private use. It is absolutely prohibited to transform, distribute, publicly communicate, make available or use them in any other way, or to modify, alter or decompile them. The USER must not suppress, alter, elude or manipulate any protection device or security system installed in the RACE pages.
3.3 Disclaimer and Liability
RACE is in no case liable for damage of any kind that may be caused but not limited to the following cases: errors or omissions in the contents; lack of availability of the website; or the transmission of viruses or malicious or damaging programs in the contents, despite the adoption of all the technological means needed to prevent this.
If this website has links or hyperlinks to other Internet sites, RACE will not exercise any type of control over these sites or their content. In no case shall RACE assume any liability for the content of any link belonging to a third-party site, or guarantee the technical availability, quality, reliability, accuracy, extension, truth, validity or constitutional nature of any material or information contained in any of these links or other Internet sites.
Equally, the inclusion of these external connections does not imply any type of association, merger or participation with the linked entities.
Any link that a third party makes to the website must be to its home page, or made in such a way that no confusion may result to the USER; nor may it involve illegal use by the third party of the services offered by RACE.
3.6. Exclusion right
RACE reserves the right to refuse or withdraw access to its website and/or services offered without need for prior warning, either on its own initiative or at the request of a third party, for users who breach the conditions set out in this Legal Notice.
RACE will prosecute in the case of any breach of these conditions, as well as any undue use of its website by exercising any civil and criminal action that may correspond under law.
3.8. Modification and duration
RACE reserves the right to make any modifications it may consider appropriate to its website without prior warning, and may change, remove or add contents or services provided through the website, as well as the form in which they are presented or located on its website.
RACE may also modify at any time the conditions set out herein, in which case they will be duly published in a similar format. The validity of these conditions will depend on their exposure and they will remain valid until modified by other duly published conditions.
4. CONTRACTUAL CONDITIONS
The purpose of these Conditions is to regulate access and rules for acquiring the services provided by RACE through the International Training Centre for Authorities and Leaders (CIFAL) Madrid website, and constitute the legal framework for the contractual relationship with the CLIENT.
4.2. Acceptance and availability
By accepting these Conditions, the CLIENT undertakes to accept fully and without reservations all the clauses included at the time of contracting.
By accepting these Conditions the CLIENT guarantees:
(a) that they are a person with the capacity to enter into a contract;
(b) that they have read, understand and accept these Conditions.
The CLIENT shall have access to these Conditions in all cases, and in any event before the start of the contractual procedure for buying the products. The Conditions may be stored and/or reproduced on a durable medium.
4.3. Description of the services
The CLIENT contracts a course of e-learning with RACE with the characteristics described on the CIFAL Madrid page.
The Course will take place via access to the International Training Centre for Authorities and Leaders (CIFAL) Madrid RACE website, once the user data validating private access have been entered, and following payment for the rights to it.
The course will provide access to the theory classroom, with audiovisual elements, assessment and the granting of a diploma accrediting studies in CIFAL Madrid RACE and the UNITAR programme.
The course has an estimated duration of 10 teaching hours and is divided into 16 modules.
The CLIENT may access the course at any time
4.4. RACE commitments
RACE undertakes to comply with the following contractual obligations derived from its commercial relationship with the CLIENT:
- Provide the service contracted by the CLIENT in accordance with the provisions of the contractual conditions, and acting in good faith.
- Expressly inform the CLIENT of the existence of these Conditions before the start of the contractual procedure.
- Inform the CLIENT before concluding the contract and in a specific, clear, precise and unambiguous way, of the particular characteristics of the services provided, such as their price and the taxes applicable to them.
- Make a copy of the text of these Conditions available to the CLIENT.
- Confirm to the CLIENT the effective conclusion of the process of contracting the course following acceptance of the Contracting Conditions, by e-mail.
4.5. Commitments and requirements on behalf of the CLIENT
The CLIENT guarantees::
- That they are of adult age (18 years) and do not have limited capacity to enter into contracts for the services offered by RACE.
- That they do not suffer from any physical or mental limitation, or are subject to administrative limitation, on making use of the contracted services.
- Submit true, precise and updated information at the time of contracting the services.
- Assume the payment for the services contracted in accordance with the provisions of these Conditions and in the purchasing process.
- Not to make copies of or forge the diploma, or to modify their data pertaining to the course taken. Each Diploma has a unique code that may be verified using the criteria established by the UNITAR programme
RACE does not accept any liability for any breach of the commitments and requirements mentioned on the part of the CLIENT, either before or during the activity. If any temporary breach of any of the above requirements is confirmed, RACE may cancel and halt the e-learning course until the CLIENT’s compliance with the requirements is confirmed. If this is not possible or the breach is indefinite in nature, RACE may decide to cancel the services contracted.
4.6. Cancellation and right to withdraw
The CLIENT shall have the right to cancel or withdraw from the contract before the start of the course, counting from the date of acceptance of these Conditions, by sending an e-mail to email@example.com, indicating their first name and surname, the contract date and the reasons for cancellation.
The cancellation or withdrawal may not be made after the start of the training course or the service provision.
In the case of requesting a cancellation or withdrawal, the amounts paid shall be reimbursed within a maximum of 14 calendar days from the date on which the CLIENT notifies their decision to withdraw from the contract, through means chosen by the CLIENT when making the payment, unless there is prior agreement to the contrary.
The following form may be used to exercise the right to withdrawal. Download the document here.
RACE will make the reimbursement using the same method of payment used by the Client for the initial transaction, and shall not be subject to any expense as a result of this reimbursement procedure.
In accordance with the provisions of article 103 of Legislative Royal Decree 1/2007 of 16 November, approving the codified text of the General Law on the Defence of Consumers and Users and other complementary legislation, the right of withdrawal is not applicable to:
a) The provision of services, once the service has been performed in full, when the performance has begun, with the prior and express consent of the consumer and user, and with the recognition on the latter’s part that they are aware that once the contract has been fully performed by RACE, the right to withdrawal has been lost.
4.7. Price and Form of Payment
All the prices indicated on the website are final prices, and include all taxes, duties and applicable charges.
Payment must be made by bank card through the payment gateway provided by RACE.
Payment by VISA and MasterCard is through a secure system of Internet payment. The Secure Electronic Transaction system is based on the issuer of the card (bank or savings bank) identifying the card holder before authorising Internet payment. RACE is a member of this security protocol, so that once the product to be bought has been selected and the card number entered, the Issuer’s window opens requesting identification, displaying one of the following icons:
The card data and password are protected by this security system once they are entered. When the identification has been completed, the Issuer notifies RACE that the purchase is being made by the card holder, so that the latter can complete the process. If the identification has not been satisfactory, the Issuer notifies this to RACE, so that it can proceed accordingly.
This window is outside the control of RACE. The Issuer is liable for any incident that may arise in it, and Users must contact the Issuer should any such incident arise.
No methods of payment other than those offered on the website will be accepted.
4.8. Other pre-contractual information
- The CLIENT will be guided in the process to be followed to enter into the contract, and in the identification and correction of the data provided for executing the contract through the forms created for this purpose.
- The CLIENT accepts these Conditions, which may be downloaded and copied when the contract is executed, so the company will not store the electronic contract. In any case, these Conditions will always be accessible via the website.
- The contract is executed in Spanish, in accordance with these Conditions.
- Any offers shall be valid to the extent specified in each case on the website.
- The contract and any offers will be limited to the number of accesses available according to the conditions of the agreement.
- The CLIENT may access the essential characteristics of the service through its description on the website.
If any clause included in these Conditions is declared fully or partially void or unenforceable, this shall only affect the clause or part of it that is void or unenforceable and the Conditions shall remain valid in all other cases, where possible.
5.1. Personal data of the USERS
The personal data of the USERS shall be entered into a filing system that is the responsibility of CIFAL Madrid RACE with the aim of managing the access and use of the website, as well as answering any queries that USERS may raise in this respect.
5.2. Personal data of CLIENTS and USERS that make bookings.
The personal data of the CLIENTS, as well as the USERS who make the booking, shall be entered into a filing system that is controlled by RACE and registered with the Spanish Data Protection Agency, for the purpose of managing their purchases or bookings, as well as providing the services that have been arranged.
These data may be notified to the United Nations training programme (UNITAR) for the purpose of storing and managing the student register. UNITAR manages CIFAL Madrid together with RACE in exercising its activity in order to provide them with the services contracted.
RACE may use the data collected from the students on the course, as well as the analysis of how the course was managed, with the aim of carrying out a study monitoring the participants to demonstrate its level of effectiveness in reducing danger on the roads. In any event, the personal data will never be used, and are processed anonymously and for merely statistical purposes.
In addition, unless there is any objection to it, the CLIENT or USER who makes a booking authorises RACE and the institutions mentioned above to keep them informed by any means of communication provided, including electronic, of the different services, products, offers, congratulations, discounts, own or third-party promotions with which collaboration agreements have been entered into to benefit from them. Thus, unless there are any objections to this use, the data may also be shared with companies in the following sectors: maintenance, repair and sale of vehicles, financial intermediation, insurance, hotel and catering, travel agencies, education, recreational, cultural and sporting activities, as well as other professional services. These sectors of activity may be consulted at any time through the following link: http://www.race.es/alianzas.
However, if you do not want your data to be processed for purposes other than the management and provision of the service arranged, you may notify this at the time of contracting, at any of the RACE offices, either by telephone or by post or e-mail to the addresses indicated below.
CLIENTS AND USERS may at any time exercise their rights of access, rectification, erasure or objection, or cancel any type of electronic communication by following the instructions appearing in these Conditions or writing to RACE at calle Isaac Newton, 4, Parque Tecnológico de Madrid (PTM), 28760 Tres Cantos (Madrid), or by e-mail to firstname.lastname@example.org.
RACE informs users who utilise the function of sending a gift to a friend that it will only use these personal data to complete the request, and the data will not be included in any filing system it controls. If this function is used, the user must ensure that they have informed the recipient of the gift, and obtained the prior consent of the person to be sent this information on their journey.
6. APPLICABLE LAW AND JURISDICTION
The relationship between RACE and the CLIENT or USER shall be governed by Spanish law, and any disputes shall be subject to the courts of the domicile of the User.